Important Information

We hope that you find this information helpful. We understand how important communication is during this period of change. We are committed to answering all your questions and want to ensure that you feel educated and comfortable with this process!

You Spoke, We Listened

Thank you to everyone who shared questions, concerns, and feedback during the transition process. We know change can create uncertainty, especially for team members who care deeply about Moore Public Schools, their buildings, students, coworkers, and the long-term success of the department. Your feedback is helping us clarify expectations, improve communication, and focus on the areas that matter most to you.

What You Asked About

  • What you can expect

    We understand how important school pride is and how much it means to students to see familiar faces supporting their campus. While our standard uniform helps maintain consistency, spirit wear will continue to be allowed on Fridays so team members can still represent their schools.

  • What you can expect

    Our goal is to keep current schedules and hours as consistent as possible. There may be minor adjustments, but any changes will be communicated in advance. If you have a planned appointment, please let leadership know as soon as possible so they can work with you.

  • What you can expect

    Thank you for sharing specific examples, such as moving wrestling and cheerleading mats, supporting events, and completing building-related work orders. In general, many responsibilities the team has been handling are expected to continue. We are reviewing workflows to ensure tasks are assigned efficiently and in alignment with company guidelines.

  • What you can expect

    We are sorry you did not receive all the information you needed during your appointment. If you have additional questions, you can reach us through the text line at (405) 814-1616, and a team member will follow up with you.

  • What you can expect

    You will continue to accrue leave at the same overall rate you had with the district, based on monthly accruals. For example, if you received 12 sick days per year, you will accrue 1 day per month, and if you received 24 vacation days per year, you will accrue 2 days per month. Vacation and other leave categories are intended to be used within the plan year, while sick time may be rolled over up to a defined maximum. There are no planned changes to your leave accrual rates, and they will be honored for the duration of the contract.

  • What you can expect

    Questions about pay adjustments, including raises already in progress or certifications such as an electrical journeyman license, will be reviewed on an individual basis. Because survey feedback was anonymous, we encourage employees with individual pay questions to connect directly with onsite leadership.

  • What you can expect

    We recognize that staffing shortages have been a challenge, and addressing that is a top priority. We have a dedicated recruitment team actively working to fill open roles. If you know someone who would be a good fit, please share our job postings. Employee referrals are always appreciated and can make a meaningful difference.

  • What you can expect

    We know that concern is real, and we also know trust is built over time. Our focus is on strengthening communication, providing clear expectations and leadership support, improving staffing levels to reduce workload strain, and offering opportunities for growth and development. We are committed to earning trust through consistent actions, not just words.

Thank You

We appreciate the honesty in the feedback, including the concerns that were difficult to share. The care employees have for their schools, students, coworkers, and community came through clearly. We are committed to continuing the conversation and supporting the team through this transition.

Frequently Asked Questions

  • Moore Public Schools is partnering with SSC to bring additional resources and support to the district’s custodial, grounds, and maintenance teams. Current district associates have done important work caring for Moore Public Schools. This partnership is designed to build on that foundation by providing expanded training, tools, equipment, staffing support, and operational resources from an organization focused on school facilities.

  • Many school districts outsource facilities services to gain access to more resources, specialized expertise, and consistent support across multiple schools. A partner like SSC provides dedicated systems for staffing, training, supplies, equipment, and quality assurance, allowing the district to stay focused on students, teachers, and learning.

  • When current associates transition to SSC payroll and join SSC Services for Education, they will receive a $1.50 increase to their current rate of pay. Employees will also have access to SSC benefit options, including health insurance and a 401(k). Additional details will be shared during the transition process.

  • No. Associates will continue working in their current building and performing the same duties. SSC’s goal is to maintain consistency for both associates and the school communities they support every day. There may be opportunities for change in the future. If any adjustments are needed to meet operational needs, SSC will work closely with associates to understand the impact of those changes.

  • Associates will receive the same number of days off they previously received with Moore Public Schools. With SSC, this time will accrue monthly.

  • When associates transition to SSC, they will continue to receive holiday pay on the same schedule they currently receive through the district.

Your Voice Matters Here

  • You keep schools clean, safe, and running and that work directly impacts every student, teacher, and family who walks through those doors. We see that, and we respect it.

    As SSC Services for Education begins this partnership with Moore Public Schools, we want to be clear: we're not here to replace what you've built. We're here to support it and to support you.

  • You. You are the heart of this work, and that doesn't change. Your dedication, your knowledge of these schools, and the relationships you've built, those are what make Moore Public Schools special. We want to protect and build on that foundation.

  • We're bringing tools, resources, and support designed to make your work life better:

    • $1.50 pay increase for all transitioning team members.

    • More flexibility in choosing your benefits.

    • $170 benefits credit to help you choose coverage that works for you and your family. This covers our silver plus individual medical coverage at no cost to you.

    • No lapse in insurance. Starting July 1, your insurance goes into effect, meaning there will be no lapse in coverage.

    • No-cost surgery benefit: Available to associates and their family members enrolled in an eligible medical plan*. When you book your surgery through Transcarent, you’ll have no out-of-pocket expenses. *Programs and services offered through Regional HMO plans will vary.

    • Same Great Days Off—Now Accruing from Day One! You’ll receive the same total number of days off (vacation, sick, personal, and holidays) as you did with the school district– now designed to accrue monthly, starting with your first paycheck.

    • Discount Marketplace: Discounts on items like phone bills, travel, movie tickets, gym memberships, meal delivery services, and so much more!

    • Retirement options: SSC matches $0.35 for each dollar you contribute up to 6% of your salary.

    • Career development programs to help you grow in your role and beyond.

    • Direct access to SSC leadership - because your voice should always have a seat at the table.